1. INTRODUCTION
1.1 Welcome to Lana Wimmer Therapy, accessible through our website lanawimmertherapy.com. This website is operated by Lana Wimmer, a contracted therapist with Desert Consulting and an independent practitioner, offering a variety of mental health services. Our address is 321 North Mall Drive, Suite M-201, Saint George, UT 84790. You can contact us at (435) 334-5749 or via email at info@lanawimmertherapy.com.
1.2 This document, henceforth referred to as the “Terms and Conditions” or “Agreement,” sets forth the legal terms and conditions governing your use of our website and the services offered by Lana Wimmer Therapy. By accessing our website and utilizing our services, you agree to be bound by these terms and conditions, which form a legally binding contract between you and Lana Wimmer Therapy.
1.3 The services offered on our website include, but are not limited to, individual therapy, couples therapy, and intensives, employing a range of therapeutic techniques such as Lifespan Integration, Polyvagal Theory, Gottman Method, Accelerated Experiential Dynamic Psychotherapy (AEDP), Emotion Focused Therapy, and Internal Family System Therapy.
1.4 Please note that our services are subject to compliance with the Health Insurance Portability and Accountability Act (HIPAA), a United States legislation that provides data privacy and security provisions for safeguarding medical information.
1.5 The use of our website and services is intended for individuals seeking mental health care and is not suitable for emergency situations. In the event of a mental health emergency, users are advised to contact emergency services immediately.
1.6 This Agreement is subject to change at any time. We will endeavor to notify you of any significant changes, but it is your responsibility to review these terms periodically. Your continued use of the website and services following any changes indicates your acceptance of the new terms.
2. USER REGISTRATION AND ACCOUNT
2.1 To access certain services or areas of our website, you may be required to register and create an account. In doing so, you agree to provide accurate, current, and complete information about yourself as prompted by our registration forms and maintain and promptly update your information to keep it accurate, current, and complete.
2.2 When you register, you will create a username and password. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
2.3 We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion, including, but not limited to, if we believe that customer conduct violates applicable law or is harmful to the interests of Lana Wimmer Therapy or its affiliates.
2.4 Your account is personal to you and may not be transferred or made available to third parties. Unauthorized use of your account, including but not limited to unauthorized entry into Lana Wimmer Therapy’s systems, misuse of passwords, or misuse of any other information, is strictly prohibited.
2.5 You agree to notify Lana Wimmer Therapy immediately of any unauthorized use of your account or any other breach of security. Lana Wimmer Therapy will not be liable for any loss or damage arising from your failure to comply with this section.
2.6 We respect the privacy of our users. The registration data and other information about you are subject to our Privacy Policy. By submitting your personal data, you consent to the use of your data in accordance with our Privacy Policy.
3. PRODUCTS AND SERVICES
3.1 Lana Wimmer Therapy, through its website lanawimmertherapy.com, offers a range of mental health services (“Services”) which include, but are not limited to, individual therapy, couples therapy, and intensive therapy sessions. The website also provides information about various therapeutic techniques such as Lifespan Integration, Polyvagal Theory, Gottman Method, Accelerated Experiential Dynamic Psychotherapy (AEDP), Emotion Focused Therapy, and Internal Family System Therapy. These Services are provided by Lana Wimmer, a licensed and experienced therapist.
3.2 Description of Services: The Services provided are designed to address the specific mental health needs of our clients. Individual therapy focuses on personal issues, while couples therapy aims at resolving relationship challenges. Intensive therapy sessions are longer sessions that delve deeply into complex issues. The therapeutic techniques employed are selected based on their efficacy for specific issues and client compatibility.
3.3 Eligibility: Services are available to individuals who are 18 years of age or older, or minors with the consent of a parent or guardian. The Services are not intended to replace medical or psychiatric treatment and are not suitable for individuals in urgent or emergency mental health situations.
3.4 Scheduling and Availability: Sessions are scheduled by appointment. Availability may vary, and we cannot guarantee immediate scheduling of an appointment. We endeavor to accommodate client schedules to the best of our ability but advise clients to book sessions in advance to secure their preferred time slots.
3.5 Client Responsibilities: Clients are responsible for attending scheduled sessions on time and providing accurate and complete information during therapy. Clients are also expected to adhere to the treatment plans agreed upon with their therapist and to communicate any concerns or changes in their circumstances that may affect their therapy.
3.6 Modifications to Services: We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
3.7 No Guarantee of Results: While we strive to provide effective therapeutic services, the outcomes of therapy can vary widely among individuals. We do not guarantee specific results or improvements. The success of therapy depends on a range of factors including client commitment, circumstances, and the nature of the issues being addressed.
4. ORDERING PROCESS
4.1 Booking Appointments: To book an appointment for any of our Services, clients may contact us via the contact details provided on our website or through any other booking methods we may offer. Appointments are subject to availability and are not confirmed until you receive a confirmation from us.
4.2 Cancellation Policy: We understand that schedules can change and provide the option to cancel or reschedule appointments. Clients are required to notify us of cancellations or rescheduling requests within a specified period before the scheduled appointment time to avoid cancellation fees. Failure to provide timely notice may result in a cancellation fee as specified in our cancellation policy.
4.3 Payment Terms: Payment for Services is due at the time of booking or as otherwise specified in the payment terms. We accept various forms of payment, which may include credit cards, debit cards, and other payment methods as indicated on our website.
4.4 Refusal of Service: We reserve the right to refuse service to anyone for any reason at any time. This includes, but is not limited to, situations where providing service would violate professional ethics, where clients fail to comply with our policies, or where clients’ behavior is deemed harmful or inappropriate.
4.5 Confidentiality in the Ordering Process: All information provided during the booking and payment process will be handled in accordance with our Privacy Policy. We are committed to maintaining the confidentiality of your personal information and complying with all applicable laws concerning the protection of personal information.
4.6 Changes to Appointments: If there is a need to change a scheduled appointment, we will make reasonable efforts to accommodate your request based on our availability. We reserve the right to charge a rescheduling fee if the request is made outside of the specified period in our cancellation policy.
5. PRICES AND PAYMENT
5.1 Pricing Structure: Lana Wimmer Therapy sets forth the pricing for its mental health services on lanawimmertherapy.com or as communicated during the appointment scheduling process. The prices for therapy sessions, whether individual, couples, or intensive, are established based on a variety of factors, including the type of therapy, duration of sessions, and the specific therapeutic approach employed. It is important to note that prices are subject to change without prior notice. However, any changes in pricing will not affect appointments that have already been confirmed, unless otherwise specified.
5.2 Payment Obligation: Clients are responsible for full payment for the services rendered by Lana Wimmer Therapy. Payment is due at the time of service unless an alternative arrangement has been agreed upon in advance. Acceptable methods of payment include credit cards, debit cards, and other payment methods as specified on the website or during the booking process.
5.3 Insurance and Coverage: While Lana Wimmer Therapy endeavors to provide affordable mental health services, clients should be aware that services may or may not be covered by their health insurance plans. It is the client’s responsibility to verify their insurance coverage, understand their policy’s benefits, and be aware of any deductibles, copayments, or other out-of-pocket expenses. Lana Wimmer Therapy does not directly bill insurance companies but can provide necessary documentation for clients to submit claims to their insurance providers, if applicable.
5.4 Cancellation and No-Show Fees: Lana Wimmer Therapy maintains a cancellation policy, which requires clients to notify the practice within a specified time frame prior to a scheduled appointment for cancellations or rescheduling. Failure to provide such notice may result in a cancellation fee or a no-show fee, as outlined in our cancellation policy. These fees are necessary to compensate for the time set aside for the appointment and are not subject to insurance reimbursement.
5.5 Refunds: Given the nature of the services provided, Lana Wimmer Therapy typically does not offer refunds for completed sessions. However, if there are extenuating circumstances or dissatisfaction with the services provided, clients are encouraged to discuss their concerns directly with Lana Wimmer to seek a mutually agreeable resolution.
5.6 Disputes and Chargebacks: In the event of a billing dispute or a chargeback from a credit card company or bank, Lana Wimmer Therapy will endeavor to resolve the matter amicably. Clients are encouraged to contact Lana Wimmer Therapy directly to address any billing concerns before initiating a chargeback with their financial institution.
6. SHIPPING AND DELIVERY
6.1 Digital Delivery of Services: Since Lana Wimmer Therapy primarily offers mental health services that are provided in person or through teletherapy, there are no physical goods to be shipped. However, in instances where any digital materials, such as therapy resources, worksheets, or informational brochures, are provided as part of the service, these will be delivered electronically, typically via email or a secure client portal.
6.2 Delivery Timeframes: Any digital materials related to therapy services will be delivered within a reasonable timeframe following the provision of the service or as otherwise agreed upon during the therapy sessions. Clients should ensure they provide accurate and up-to-date contact information to facilitate timely delivery of these materials.
6.3 Responsibility for Digital Content: Once delivered, the client is responsible for downloading and saving any digital materials provided. Lana Wimmer Therapy is not responsible for any loss or inability to access digital content once it has been successfully delivered.
6.4 Protection of Digital Content: All digital materials provided by Lana Wimmer Therapy are subject to copyright and intellectual property laws. Clients are granted a limited license to use these materials solely for their personal, non-commercial use in connection with the therapeutic services received. Redistribution, reproduction, or commercial use of these materials is strictly prohibited unless expressly authorized in writing by Lana Wimmer Therapy.
6.5 Teletherapy Services: For services provided via teletherapy, clients are responsible for ensuring they have the necessary technology, including a stable internet connection, and a private, secure location for the session. Lana Wimmer Therapy is not responsible for any technical difficulties that arise on the client’s end, but will make reasonable efforts to assist in resolving such issues to ensure the effective delivery of services.
7. RETURNS AND REFUNDS
7.1 Return Policy: Due to the nature of the mental health services provided by Lana Wimmer Therapy, there are no returns in the traditional sense as one might expect with physical goods. Therapy sessions, once conducted, cannot be “returned.” However, we are committed to ensuring client satisfaction and addressing any concerns regarding the services provided.
7.2 Refund Eligibility: While therapy sessions are generally non-refundable, we acknowledge that there may be exceptional circumstances. Refund requests will be evaluated on a case-by-case basis. Circumstances that might warrant a refund include, but are not limited to, an unforeseen and significant disruption during a session that significantly impacts the quality of service, or an error in billing.
7.3 Process for Requesting a Refund: To request a refund, clients should contact Lana Wimmer Therapy directly, providing details of the session in question and the reason for the refund request. All refund requests should be made within a reasonable time frame following the session in question, preferably within 30 days.
7.4 Review and Resolution: Upon receiving a refund request, Lana Wimmer Therapy will review the circumstances surrounding the request. This review process may involve discussing the issue with the client, reviewing session notes, and considering any extenuating circumstances. The aim is to reach a fair and equitable resolution.
7.5 Limitation on Refunds: It is important for clients to understand that dissatisfaction with the outcomes of therapy, disagreement with therapeutic approaches, or failure to achieve specific results, generally do not constitute valid grounds for a refund. Therapy is a collaborative process and its efficacy often depends on a range of factors including client engagement and external circumstances.
7.6 Refund Method: In cases where a refund is granted, the refund will be processed to the original method of payment used at the time of booking. The time frame for the refund to be reflected in your account will depend on the policies of the payment provider.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Ownership of Content: All content on lanawimmertherapy.com, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Lana Wimmer Therapy or its suppliers and protected by copyright and other intellectual property laws.
8.2 Use of Materials: The materials and content provided on lanawimmertherapy.com and during therapy sessions, including but not limited to therapy worksheets, guides, articles, and informational materials, are for personal, non-commercial use only. Clients may download or print a copy of these materials for their personal use, provided they do not modify any content, and retain all copyright and other proprietary notices contained therein.
8.3 Prohibited Use: Reproduction, distribution, display, or transmission of the content of lanawimmertherapy.com is strictly prohibited unless authorized by Lana Wimmer Therapy. Furthermore, clients may not use any of the content found on the lanawimmertherapy.com for commercial purposes, including conducting any form of business, advertising, or in ways that generate revenue or other commercial gains.
8.4 Trademarks: The trademarks, service marks, and logos of Lana Wimmer Therapy used and displayed on lanawimmertherapy.com are registered and unregistered trademarks or service marks of Lana Wimmer Therapy. Other company, product, and service names located on the site may be trademarks or service marks owned by others. Nothing on lanawimmertherapy.com should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, service mark, logo, or trade name of Lana Wimmer Therapy or any third party, without the prior written permission of Lana Wimmer Therapy or the respective owner.
8.5 Protection of Intellectual Property: Lana Wimmer Therapy respects the intellectual property of others and asks users of our site to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the necessary information, including identification of the work claimed to have been infringed, contact information, and a statement of the infringement claim.
9. PRIVACY AND DATA PROTECTION
9.1 Commitment to Privacy: Lana Wimmer Therapy is committed to protecting the privacy and confidentiality of all personal and health-related information entrusted to us by our clients. This commitment extends to the collection, storage, and use of personal information gathered through our website, lanawimmertherapy.com, and during the provision of therapy services.
9.2 Collection of Personal Information: We collect personal information necessary to provide our mental health services effectively. This may include, but is not limited to, your name, contact details, health history, therapy goals, and other relevant information. We may also collect non-personal data related to your use of our website, such as browser type and IP address, primarily for the purpose of improving our website and services.
9.3 Use of Personal Information: The personal information collected is primarily used for the purpose of providing therapy services, billing, and improving our services. We may also use your contact details to communicate with you regarding your therapy, to provide updates about our practice, or to respond to your inquiries.
9.4 Confidentiality: In compliance with the Health Insurance Portability and Accountability Act (HIPAA), all personal health information (PHI) provided to Lana Wimmer Therapy is treated with the utmost confidentiality. We implement a variety of security measures to maintain the safety of your personal information.
9.5 Disclosure of Information: Lana Wimmer Therapy will not disclose, sell, trade, or rent personal information to third parties without your consent, except as required by law, subpoena, or if we reasonably believe that such action is necessary to comply with legal processes, enforce our terms and conditions, or protect the rights, property, or safety of our practice, clients, or others.
9.6 Data Retention: We retain personal information for as long as necessary to provide our services and as required by relevant laws. When your personal information is no longer required for these purposes, we have procedures to destroy, delete, erase, or convert it into an anonymous form.
9.7 Your Rights: You have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us using the contact information provided on our website.
10. DISPUTE RESOLUTION
10.1 Resolution of Disputes: Lana Wimmer Therapy is committed to resolving disputes fairly and amicably. If a dispute arises out of or in connection with these Terms and Conditions, or in relation to any service provided, we strongly encourage clients to contact us directly to seek a resolution before taking any further action.
10.2 Mediation: In the event that a dispute cannot be resolved through direct communication, we recommend mediation as an initial step. Mediation involves an independent third party who helps both sides come to an agreement. This process is less formal than court proceedings and can be a cost-effective way to resolve disputes.
10.3 Arbitration: If mediation is unsuccessful, the dispute may be submitted to binding arbitration. The arbitration shall be conducted by a neutral arbitrator, experienced in the field of mental health law, in accordance with the rules of the American Arbitration Association. The decision rendered by the arbitrator shall be final and binding on both parties.
10.4 Governing Law: These Terms and Conditions and any dispute arising from them shall be governed by and construed in accordance with the laws of the state of Utah, without regard to its conflict of law principles.
10.5 Limitation on Claims: Any claim or cause of action arising out of or related to use of our services or these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose, regardless of any statute or law to the contrary. In the event a claim is not filed within this one-year period, such claim or cause of action is forever barred.
10.6 Legal Proceedings: In cases where arbitration is not pursued and legal action is initiated, both parties agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Washington County, Utah. Each party is responsible for their own legal fees, and the court shall not have the authority to award legal fees to either party.
11. TERMINATION OF ACCOUNTS OR SERVICES
11.1 Right to Terminate: Lana Wimmer Therapy reserves the right to terminate or suspend a client’s account and access to the services offered through lanawimmertherapy.com at any time, with or without cause, and with or without notice. Such termination or suspension may be due to various reasons, including but not limited to, breaches of these Terms and Conditions, the failure to pay for services rendered, or actions that are harmful to the interests of Lana Wimmer Therapy, its clients, or others.
11.2 Effect of Termination: Upon termination or suspension of an account, your right to use the services will immediately cease. If your account or access to the services is terminated or suspended, we reserve the right to delete or retain your account information and prohibit any and all current or future use of the services.
11.3 Client Initiated Termination: You, as a client, have the right to terminate your use of Lana Wimmer Therapy’s services at any time. To do so, please contact Lana Wimmer Therapy using the contact information provided on our website. It is important to note that terminating therapy services does not negate any outstanding financial obligations you may have incurred during your time as a client.
11.4 Handling of Client Information Post-Termination: In accordance with HIPAA regulations and our Privacy Policy, client information will be handled with strict confidentiality even after the termination of services. Lana Wimmer Therapy will retain client records for the period required by law after which they will be securely disposed of.
11.5 No Liability for Termination: Lana Wimmer Therapy shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.
12. ELECTRONIC COMMUNICATIONS
12.1 Consent to Electronic Communications: By using the services of lanawimmertherapy.com, you consent to receiving electronic communications from Lana Wimmer Therapy. These communications may include notices about your account and information concerning or related to our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
12.2 Email Communication: Lana Wimmer Therapy primarily uses email to communicate with clients. It is your responsibility to provide us with a valid email address for communications and to update it as necessary. We are not responsible for any failure to receive communications due to an incorrect or outdated email address.
12.3 Security of Electronic Communications: While we strive to protect your personal information, it is important to note that no method of transmitting or storing data is completely secure. Email communication, in particular, may not always be secure. Therefore, we recommend that sensitive information, especially information related to your mental health, not be transmitted via email.
12.4 Use of Electronic Services: Our website and electronic services are provided for your convenience. While we endeavor to ensure that our electronic services are available and functioning correctly, we cannot guarantee uninterrupted access, and there may be times when these services are unavailable due to maintenance, updates, or technical issues.
12.5 Changes to Electronic Communication Methods: Lana Wimmer Therapy reserves the right to modify the methods by which we communicate electronically. Such changes will be updated in these Terms and Conditions, and your continued use of our services constitutes your acceptance of these changes.
13. LICENSE AND SITE ACCESS
13.1 Grant of License: Lana Wimmer Therapy grants you a limited license to access and make personal use of lanawimmertherapy.com and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Lana Wimmer Therapy. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
13.2 Restrictions: The website or any portion of the website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Lana Wimmer Therapy. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Lana Wimmer Therapy and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Lana Wimmer Therapy’s name or trademarks without the express written consent of Lana Wimmer Therapy. Any unauthorized use terminates the permission or license granted by Lana Wimmer Therapy.
13.3 Site Access: You are responsible for all access to lanawimmertherapy.com through your internet connection and for bringing these terms and conditions to the attention of all such persons. It is your responsibility to ensure that any documents, services, or information available through this website meet your specific requirements.
13.4 Website Modification: Lana Wimmer Therapy reserves the right at any time to modify or discontinue, temporarily or permanently, the website (or any part thereof) with or without notice. You agree that Lana Wimmer Therapy shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the website.
13.5 User Responsibility: While using lanawimmertherapy.com, you agree not to engage in any activity that interrupts or attempts to interrupt the operation of the website. You are responsible for taking all reasonable precautions to ensure that any material you may obtain from lanawimmertherapy.com is free of viruses or other harmful components.
14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
14.1 General Disclaimer: Lana Wimmer Therapy makes no representations or warranties of any kind, express or implied, as to the operation of lanawimmertherapy.com, the information, content, materials, or products included on the website. To the full extent permissible by applicable law, Lana Wimmer Therapy disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Lana Wimmer Therapy does not warrant that lanawimmertherapy.com, its servers, or email sent from Lana Wimmer Therapy are free of viruses or other harmful components.
14.2 Liability Limitation: Lana Wimmer Therapy will not be liable for any damages of any kind arising from the use of lanawimmertherapy.com, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. This limitation of liability applies to all damages of any kind, including but not limited to loss of income or profit, loss of or damage to property, and claims of third parties.
14.3 Service Disclaimer: The services of Lana Wimmer Therapy are provided on an “as is” and “as available” basis. Lana Wimmer Therapy makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, or products included in the services. You expressly agree that your use of these services is at your sole risk.
14.4 Information Accuracy: While Lana Wimmer Therapy endeavors to provide accurate and up-to-date information, we make no warranties or representations as to the accuracy, reliability, or completeness of the information provided. Lana Wimmer Therapy is not responsible for any errors or omissions, or for the results obtained from the use of this information.
14.5 External Links: Lanawimmertherapy.com may contain links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)
15. CHANGES TO TERMS AND CONDITIONS
15.1 Amendment Procedure: Lana Wimmer Therapy reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time. It is your responsibility to check these Terms and Conditions periodically for changes. Your continued use of the lanawimmertherapy.com website following the posting of changes will mean that you accept and agree to the changes.
15.2 Notification of Changes: Whenever significant changes are made to these Terms and Conditions, we will endeavor to notify you through the website or via email. However, we encourage clients to frequently check this page for any changes to stay informed about the terms that govern the use of our website and services.
15.3 Acceptance of Amended Terms: By continuing to access or use lanawimmertherapy.com after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the services.
15.4 Historical Versions: Lana Wimmer Therapy may, but is under no obligation to, keep archived versions of these Terms and Conditions. We encourage clients to save or print a copy of these Terms and Conditions for their records.
15.5 Specific Updates: Changes to these Terms and Conditions may include, but are not limited to, changes in how we collect and use personal information, changes in our service offerings, or changes in applicable regulatory frameworks.
16. MISCELLANEOUS
16.1 Entire Agreement: These Terms and Conditions, together with any additional terms to which you agree when using particular elements of lanawimmertherapy.com, constitute the entire agreement between us with respect to lanawimmertherapy.com and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between us with respect to this website.
16.2 Severability: If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms and Conditions shall continue in effect.
16.3 No Waiver: The failure of Lana Wimmer Therapy to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by Lana Wimmer Therapy.
16.4 Assignment: You may not assign these Terms and Conditions or any rights or obligations herein without the prior written consent of Lana Wimmer Therapy and any attempted assignment in contravention of this provision shall be null and void and of no force or effect.
16.5 Relationship: Nothing in these Terms and Conditions shall be deemed to constitute a partnership, joint venture, agency relationship, or otherwise between the parties.
16.6 Force Majeure: Lana Wimmer Therapy shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Lana Wimmer Therapy’s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.
16.7 Contact Information: For any questions regarding these Terms and Conditions, please contact Lana Wimmer Therapy at the contact information provided on our website.